When do you need a product strategy?
In short, you need a product strategy whenever you have a product. This somewhat redundant answer means you should always have a vision, high-level goals, and a direction that can be used to say yes/no to daily tasks if you have a product that you’re improving and growing. In some organizations, the product strategy will be a stand-alone document while in others it may be part of the wider corporate or business unit strategy.
Regardless, you need a product strategy (or elements of it) whenever you have people and money that you plan to use to improve/grow a product and need to decide what they should spend time doing Monday morning.
How does McKinsey write a product strategy presentation?
McKinsey’s approach to product strategy involves three steps, each asking a critical question:
- Why should we do this?
- What does it look like?
- How will we get there?
While simple on the surface, how a team answers these questions to develop a well-thought-out product strategy is key.
Once you address those three questions, you should also consider two additional steps:
- How to communicate your product strategy
- How to execute (and follow up on) your product strategy
Let’s take a closer look at McKinsey’s method for product strategy.
Step 1: Why should we do this?
One of the reasons McKinsey is so effective in working with CEOs and other top leaders is that it often starts with “the Why.” The tactical details of any plan on any business topic are critical and deserve significant attention. However, continuously anchoring work in the why of the company, division, or high-level goal, tends to produce better alignment and outcomes.
That’s not to say you need a McKinsey consultant or other outside firm to gain this perspective…every leader and team gets caught up in the day-to-day pressures and getting things done. Using an approach like McKinsey’s can help you rise above tactical execution and strengthen alignment with the strategy and priorities that are top of mind for your leadership team.
In McKinsey’s product strategy approach, there are two elements to articulating the Why:
- Outline the point of departure: Understand where you’re coming from in terms of the competitive situation, the market dynamics, any internal and external opportunities and threats, and potentially a business need for a new product strategy. The point of departure provides the strategic context for any decisions you might make, so it never happens in a vacuum.
- Define the ambition and vision for the product: Define the overall North Star guiding the product, why it will benefit your broader business strategy, and especially how the product will create sustained competitive advantages.
These two elements place your product strategy work in combination to create the Big Picture of where your product is going and why.
Your overall product strategy should have a clear storyline. However, if there is one section where you should take extra care to ensure that your messaging is crisp and compelling, it’s this one. Using a communication framework like the pyramid principle can help ensure your Why hooks your audience from the first slide.
Step 2: What does it look like?
After articulating a clear Why in step one, you must articulate “the What” of the product strategy. This section will feel intuitive or familiar for some teams, but the best teams approach this area with care to capture the total opportunity.
If Step 1 is your overall hypothesis for the product’s potential, Step 2 is where you will validate and deepen your hypothesis with data-backed assertions on your customer needs, value proposition, market opportunity and business case. In this section, you ideally outline each component of the product that will make it work, from who you’re building it for to what you’ll build and what the team, business model, operations setup etc. will look like. If you’re familiar with the tried-and-tested Business Model Canvas [LINK] then you can think of this section as a way of digging into each box on the BMC with executive-ready slides.
This section will also be shorter or longer, depending on what stage your product is at and what type of product or setup it is. For quarterly product updates, it will likely be very short and focus primarily on changes in selected components (e.g., new user needs that have surfaced, new features, or team changes to take the product in a different direction). For full-blown new venture decks like the ones created by McKinsey Leap or BCG Digital Ventures/BCG-X, then you’ll likely include all components in some detail.